Effective August 5, 2017

Important, please read and agreed by these terms of use.

Welcome to www.celebritypetshotel.com (collectively the “Website”), owned and operated by Celebrity Pets, Inc. (“Celebrity Pets”, “we” or “us”).  Celebrity Pets provides luxury dog boarding services throughout Manhattan, Brooklyn and Queens (“Services”).  By using the Website and/or contracting with us for Services, you agree to be bound by these Terms of Use.  We may modify these Terms of Use from time to time and such modification shall be effective upon being posted to the Website, and your continued use of the Website and/or Services signals your agreement to be bound by any changes.

Term.  These Terms of Use shall remain in full force and effect for the entire time you use the Website and/or Services.

Use of Website.  This Website is intended for people at least 18 years of age, and if you are under 18 years old then you represent and warrant that you have permission from your parent or guardian to use the Website.  If you access the Website from outside the United States, you do so at your own risk and are responsible for complying with the laws and regulations of the territory from which you access the Website.

Pick Up/Drop Off.  Our boarding service includes free pick up and drop off, and drop off must be made before 6 pm, unless otherwise agreed. 

If you will not be home at the time pick up or drop off is scheduled to occur, you must give us access to your home (i.e. doorman, leave us a key, etc.). 

If we are unable to pick up your dog because we cannot access your home, you will still be charged for that day. 

If we are unable to drop off your dog because we cannot access your home, the pet will automatically stay with us for one extra night and you will be billed for that night plus a $50 transportation fee.  The drop off destination must be the same as the pick up location, or there will be an extra charge.

Please call Celebrity Pets Office for more information.

Payment.  Payments for Services are made via PayPal, QuickPay (for Chase customers), cash or check.  Any payments made through PayPal or QuickPay are subject to the terms and conditions of those services, and you are advised to review them prior to submitting any payments through either service. 

Unless otherwise agreed to by us, customers paying via PayPal or QuickPay are required to deposit payment prior to the commencement of Services.

Cancellation/Refunds.  We will be glad to provide you with a full refund if you cancel your boarding reservation at least 7 days prior to the scheduled start. 

Otherwise, NO REFUND within 7 days. We reserve the right to reject any reservations for any reasons.

Restrictions.  Unfortunately, there are certain breeds of dog that we are unable to accept, including but not limited to German shepherds, pitbulls and rottweilers (please contact us if you’re not sure).  In addition, we are unable to accept aggressive dogs.  If we determine, in our sole discretion, that the dog is becoming aggressive during the boarding, or the dog is not suitable for overnight boarding, we reserve the right to immediately return the dog to the owner or, if that’s not possible, find an alternate facility.  In that event, we will not refund any portion of the fees. Celebrity Pets, Inc. will not refund to the customer.

Disclaimer. Celebrity Pets, Inc. Will NOT Bear any responsibility, any accident, any pet sickness or Will Not Liable for any Loss or Death of the pets.

In emergency, please provide your pet doctor contact address and phone. The customer will take care for all billing during the emergency visits by the pet doctor. The pet owner or customer shall use it the pet boarding service at their own risk. If the customer is not agreed by these terms of use, the customer or pet owner shall not use the pet boarding service. 

External Links.  The Website may provide links to other websites that are not maintained or controlled by us (“Linked Sites”).  While we may receive payment from companies whose products we endorse or recommend, we expressly disclaim any responsibility for the content, copyright compliance, accuracy of the information, and/or the quality of goods or services provided by or advertised on any Linked Sites, and in no event shall we be held responsible or directly or indirectly liable for any loss or damage caused or alleged to have been caused in connection with the use of or reliance on any content, goods or services available on any Linked Sites.

Ownership and License.  Except as otherwise stated, the Website and the information, computer code, and related functionality appearing, featured or otherwise displayed on the Website are owned by Celebrity Pets, its affiliates, and their respective licensors or other third parties and protected under the copyright, trademark, and other laws of the United States and other countries and international treaty provisions.  We grant you a limited, non-exclusive, non-transferable license to use the Website in accordance with these Terms of Use and the instructions provided by us on the Website.  The material provided on the Website including, without limitation, the information, computer code, and related functionality, are for non-commercial use only.  Except as may be explicitly permitted by the Website, you may not copy, modify, upload, republish, distribute, display, post, license, create derivative works from, or transmit anything you obtain from the Website, including anything you download from the Website, unless you first obtain our written consent.  Any rights not expressly granted herein are reserved to Celebrity Pets and its affiliates.  You may not remove, obscure or otherwise deface any proprietary notices appearing on the Website, or any content or information.

User Content.  You are solely responsible for any message or other information (collectively, “Content”) that you submit to the Website, and you agree that all Content will be original and created by you (or you have permission to reuse such Content).  You agree to use the Website in a manner consistent with all applicable laws and regulations. By submitting Content to the Website, you hereby grant us a non-exclusive, fully paid, worldwide license to use, edit, modify, display and perform such Content in whatever means we deem appropriate.  We reserve the right to review and, if necessary, delete any Content that in our sole judgment of would violate these Terms of Use or which may be offensive, illegal or violate the rights of any other user.  Prohibited Content includes Content that:

i. is patently offensive and/or promotes racism, bigotry or hatred, or promotes violence against any group or individual, or

ii. harasses or advocates harassment of any group or individual, or

iii. involves the transmission of junk mail, chain letters, or spam, or

iv. is known to be false or misleading, or promotes illegal activities, or

v. promotes an illegal or unauthorized copy of another’s copyrighted work, or

vi. contains restricted or password-only access pages or hidden pages or images, or

vii. provides material that is sexual in nature, or

viii. provides instructional information about illegal activities, or

ix. solicits passwords or personal identifying information for commercial or unlawful purposes.

Disclaimer of Warranties.  CELEBRITY PETS MAKES NO REPRESENTATIONS OR WARRANTIES ABOUT THE WEBSITE, THE SUITABILITY OF THE INFORMATION CONTAINED ON OR RECEIVED THROUGH THE WEBSITE, OR ANY SERVICES OR PRODUCTS RECEIVED THROUGH THE WEBSITE.  ALL INFORMATION AND USE OF THE WEBSITE IS PROVIDED “AS IS” WITHOUT WARRANTY OF ANY KIND, INCLUDING ALL EXPRESS, IMPLIED, OR STATUTORY WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE AND NON-INFRINGEMENT.  WE DO NOT WARRANT THAT THE CONTENTS OR ANY INFORMATION RECEIVED THROUGH THE WEBSITE ARE ACCURATE, RELIABLE OR CORRECT; THAT THE WEBSITE WILL BE AVAILABLE AT ANY PARTICULAR TIME OR LOCATION; THAT ANY DEFECTS OR ERRORS WILL BE CORRECTED; OR THAT THE CONTENTS OR ANY INFORMATION RECEIVED THROUGH THE WEBSITE ARE FREE OF VIRUSES OR OTHER DESTRUCTIVE OR HARMFUL COMPONENTS.  YOUR USE OF THE WEBSITE IS SOLELY AT YOUR OWN RISK.  YOU EXPRESSLY AGREE THAT YOU HAVE RELIED ON NO WARRANTIES, REPRESENTATIONS, OR STATEMENTS OTHER THAN IN THIS AGREEMENT.  BECAUSE SOME JURISDICTIONS DO NOT PERMIT THE EXCLUSION OF CERTAIN WARRANTIES, THE EXCLUSIONS MAY NOT APPLY TO YOU BUT SHALL APPLY TO THE MAXIMUM EXTENT PERMITTED BY THE LAWS OF YOUR JURISDICTION.

Limitation on Liability.  IN NO EVENT SHALL WE BE LIABLE TO YOU OR ANY THIRD PARTY FOR ANY DAMAGES, OR LOSS OF THE PET, INCLUDING WITHOUT LIMITATION INDIRECT, CONSEQUENTIAL, EXEMPLARY, INCIDENTAL, SPECIAL OR PUNITIVE DAMAGES ARISING FROM YOUR USE OF THE WEBSITE OR SERVICES, EVEN IF WE HAVE BEEN ADVISED IN ADVANCE OF THE POSSIBILITY OF SUCH DAMAGES.

Indemnification.  You agree to indemnify and hold harmless Celebrity Pets, its subsidiaries, affiliates, officers, agents, representatives, employees and other partners, from any loss, liability, claim or demand, including reasonable attorneys’ fees, made by any third party due to or arising out of your use of the Website and/or Services.

Governing Law.  These Terms are governed by the laws of the State of New York, without regard to its conflict of laws provisions, and any legal action brought related to these Terms or your use of the Website shall be brought in the state or federal courts for Queens County, New York, and you further agree to submit to the sole and exclusive jurisdiction and venue thereof.

Privacy Policy.   Your use of the Website is also governed by our Privacy Policy, available here.

Miscellaneous.  These terms constitute the entire agreement between you and Celebrity Pets regarding use of the Website and/or Services, unless your membership subjects you to additional terms.  The failure of Celebrity Pets to enforce any right or provision of these Terms of Use shall not operate as a waiver of such right or provision.  Should any competent court determine that any provision of these Terms of Use are unenforceable as written, then said provision shall be deemed to have been rewritten in accordance with the law; if that is not possible, then that provision shall be deemed to have been stricken from the Terms of Use, and all other provisions remain in full force and effect.  If you do not agree to these Terms of Use, please stop using this Website immediately.

(Copyright by Celebrity Pets, Inc. New York City)

 

 

Terms of Use | Dog Boarding| Celebrity Pets, Inc.

Head Office HOURS

Monday-Friday

From 9am-6pm

Head Office call :  646-588-9817 

 

or 24 hours call :  203-906-8133

FIND​ US
ADDRESS

Celebrity Pets Inc.  

Headquarter Office

 

1740 Broadway, 15th Floor,

New York NY 10019

info@celebritypetshotel.com

(By Appointment only)

 

Celebrity Pets Hotel

2928 41 st Ave,

Long Island City, NY 11101

(By Appointment only, No walk-ins)

 

Celebrity Pets Hotel

West Village

111 West 19th Str. 6th Floor

New York NY 10011

(By Appointment only)